As we are working to better serve our community, we now offer sales and service pick-up and delivery. Our door-to-door delivery program allows you to purchase your perfect car from the comfort of your home. We will deliver your car in 24 hours within 50 miles for a small fee. Call store for pricing details.
Our door-to-door service delivery program allows you to get your vehicle serviced without ever having to leave your home. We will pick up your car, service it, and return it back to you clean.
*Service pick-up and delivery is offered for $29.99 within a 20 mile radius of the store and does not include maintenance items such as oil changes or tire rotations. Please call the store for details.
Q. How does Groove Delivery work?
A. Once the purchase or lease of the vehicle has been finalized, our team will work with you to determine a specified date and location to deliver your vehicle. The driver will bring your new vehicle to your driveway along with the paperwork. At the time of delivery, you can choose to test-drive the vehicle then. All paperwork is carefully marked so you can easily identify where to put your signature(s). Delivery drivers have been trained to walk you through the paperwork. In case you have more questions, a call to your sales representative can be placed by the driver. Lastly, the delivery driver will collect your payment, if paying by check.
Q. When will my plates arrive?
A. Once we have obtained all the required documents, registration documents will be sent to you approximately one week after the new vehicle has been signed for. For driving, you are provided with temporary plates for 60 days.
Q. What are the necessary items I need when the driver delivers my vehicle?
A. You will need the following items available: current driver’s license, proof of income, proof of residence, current insurance card showing valid dates and personal check / credit card.
Q. If I have a trade, what are the necessary items I will need in addition to the above?
A. You will need the following: certificate of title or lost title application signed by all parties on the title, current vehicle registration, both sets of keys and owner’s manual.
Q. Is there an advantage to using Groove Delivery?
A. Yes! You are given the opportunity to purchase your vehicle 100% over the phone, email and online. You complete everything without ever having to visit the dealership.
Q. What is your return policy?
A. At Groove Auto, if you’re not satisfied at any point within 4 days or 200 miles, you can bring your vehicle back—no questions asked.