Customer Testimonials
Ron and team were great
Getting my car serviced here is always quick and easy. The techs are super friendly and eager to answer any questions I have.
From the beginning the staff at Groove Subaru were amazing!!! They assured my vehicle would be fixed as quickly as possible. They called me the next day to inform me of the issues that needed to be resolved. They called my car warranty provider and scheduled the visit for them to confirm the repairs that needed to be completed. After the repairs were completed, Jared notified me on the date it would be completed. While my car was in the shop Groove Subaru gave me a rental to use in the meantime. Although it was a new 2024 Crosstrek I missed ...
Josh was super helpful and knowledgeable about my car issue. We discussed different solutions and he came through with a outcome.
Good service. Had some questions but was referred to tech people and then sales for other question. Didn't have time so left with unanswered questions. At the dealership in alabama each time I had my car serviced they did a free wash. That was nice.
Very friendly and extremely oriented to customer satisfaction.
just went in to have tires checked. In and out quickly. Problem resolved and went home
Top shelf service from start to finish from Haley Blouch in the service aisle. Warranty work was done quickly and we spent 5 minutes checking the car in and less than that when we picked it up. A no charge rental car was provided over the weekend and it just could not have gone any smoother. Ten stars!!
Haley was amazing and extremely communicative throughout my entire service.
Tires purchased at reasonable price and installed after long wait - they paid for LYFT home. Oil change and Inspection carried out. I have been pleased with the service at Groove Subaru.
We've been servicing our Subaru here since we bought it at this dealership. We've always had great service work. Our advisor, Ron Baca, always take good care of us. We just had the minimum oil/filter change and tire rotation, as well as the multi-point inspection.
Chris was awesome! He noticed I had a missing lug nut on one of my front tires and got it replaced at a fraction of what it could have cost. Always had great transparency from groove Subaru and will continue to be a loyal customer for more years to come!
No offense, but taking your car in for maintenance and repairs is not in my top 10 list. But it was such a pleasant experience. Haley was great! She was friendly and professional. Haley offered some kind of deal if you paid for 2 oil changes but we declined because we were not planning to continue doing business with Groove. Our experience with Haley changed all of that. We would love to do business with Groove if we could always work with Haley. We appreciated the text messaging updates. That was great. We are considering buying a new car in the near ...
Haley was very helpful in selecting my new tires. She stayed in communication the entire time my car was being serviced.
Tianna was great! She explained in full what had been done on my car that afternoon.
Ron was great to work with. He is definitely about Great Customer Service. He communicates often and kept me up to date with all concerning my vehicle repair.
Always an easy and enjoyable experience at the Groove Subaru service bays.
Get service when I got my oil changed. Highly recommend for Subaru owners
The service team is knowledgeable and so helpful. Terrific experience!
Very impressive. Micah and Mia were responsive, knowledgeable, friendly, and professional. Micah clearly communicated details of the vehicle design and upgrade options as we shopped; he was informative, but did not over-sell. Overall pricing was very competitive. When we decided on a vehicle, Micah kept us updated on its delivery, from train to pickup. The vehicle was presented in excellent condition and Micah walked us through the functionality of the car's starlink and console programs. We look forward to follow-on education of the car's instrumentation and controls, as we become familiar with the basic logic the I&...
Hailey took great care of me and made sure I was on time for an appointment after. Great service and very friendly. Thx!
Friendly, helpful service from everyone. Answered questions and gave helpful advice. Didn’t try to oversell. Nice facilities to wait and service completed in less time than anticipated.
I have had several high quality experiences at Groove and wanted to post this publicly. It is a rare experience for someone old enough to have a Steve Atwater jersey.
Hayley was great and the service is always immaculate when I bring my car for service.
Haley is so great! And my car is completely fixed now. Works like new. Great service
Groove always delivers earlier than estimated and at a lower cost. Both good strategies for setting customer expectations.
Ron Baca was just willing to help, everyone always is. I drive a distance to see Groove employees, verses another dealer. Outstanding c.s.thanks all, Thank you Ron!!
Ron has been my Service Manager since I have been coming to Groove Subaru. He is very helpful and courteous. I travel from Nebraska (over 425 miles) for my service. Groove always helps to accommodate me when I come to Littleton. I really appreciate their whole crew.
Great service with excellent communication
very smooth process
Best dealership experience I've had. Abdi stayed late and answered every question I threw at him. Helped me get a great deal too. 11/10
Rihanna was great ,purchasing my car and the process was smoothband took less than 20 minutes. I sold my car thank you so much I look forward to coming back in to buying a Subaru one day
I’ve known Ron for 30 years. I would not take my car to anybody but him to have serviced. He is the best, And concerned that everything is done correctly I’ve never had to take anything back to him to have it redone as long as I’ve known him and he is an asset to groove Subaru
Groove Subaru was quick and easy check in and their ride share was very helpful. Repairs took 2 days, but was efficient and car is working fine.
Everyone was extremely friendly and very professional. It was a very nice experience.
Haley was prompt and effective, letting me know of an oil change special which I took advantage of.
My appointment was wonderful. I got to sit in the waiting room and work on my computer while waiting for the car. That was very helpful. The service people were awesome and very professional.
If you go to Groove Subaru ask for Abdi!! He made the car buying experience soooo stress free and really worked with me to make sure I was comfortable saying yes to my car! Abdi was extremely knowledgeable and not at all pushy as I made my decision. Highly recommend Groove, and specifically Abdi! 🙂
Great car buying experience. Excellent price and excellent service from walking into the showroom to driving away in a new Outback.
Thorough, and efficient throughout the entire process.
Always great service!
Groove was great, buying a car is such a process and I feel like this time or didn't take as long as in the past, everyone I came into contact with and worked with was just great. No big pressure, they worked with me to get where I needed to be to purchase my car.
They washed my car which was what my former dealership always did when I took my Forester in for service.
Had a wonderful experience selling our car! Rhiannah was so personable, knowledgeable and made the experience so pleasurable. Highly recommend!
Ray was incredibly helpful, personable, and made the process of selling my car so easy. She and her manager Paul gave me an INCREDIBLE deal and worked with me to negotiate. The deal was so great, I could not pass it up, and I sold even earlier than I had initially planned. I would definitely recommend selling your used cars to Groove Subaru.
Service center is very friendly, helpful and the work performed is excellent. Strongly recommended them.
She’s very kind and helpful, I was happy to have her helping me and explaining my car issues to me!
Federico was able to find the car I wanted at price lower than what TruCar suggested, and worked with me on my tight schedule so I could travel with my new car 2 days later.
Rock stars! Groove subaru had my son's wrx for over two weeks trying to figure out a problem with the car. No crank no start issue. They had over 30 hours or more of diagnostics into the car. Came back with engine control module did not start the car. Came back body control module did not start the car. At this point I was over 3k in parts that did not fix my son's car. The technicians kept trouble shooting the issue and came up with a loose ground wire in one of the body harness. Car fired up. ...
On 9-6-24 I had an unscheduled maintenance problem. I called Ron and he was able to get me in. Ron and Tiannah Baca are the best! When I arrived Tiannah checked me in and well these folks reflect the best of the best! They personify customer service and are the reason that I will continue to have my vehicle serviced at Groove Subaru! I also want to commend the mechanic/technician who actually repaired my vehicle! Kudos to the senior management for having Ron and Tiannah running their service department! Thanks to Groove Subaru for the outstanding manner in ...
Haley and Groove were very transparent, friendly and went above usual customer service. I appreciated the videos and updates of work done and needed on my vehicle.
Great experience at Groove Subaru. My advisor told me to buy maintenance deals that would save me money. Thank you
Excellent customer service!!! I could not have been happier. It was great having it done well and timely.
Working with Andrew was wonderful.
Everyone is always friendly and simple oil changes almost always take less time then estimated. The waiting area is clean and comfortable.
Super friendly and faster than quoted!
Always friendly, respectful, honest when answering questions.. Never have I felt pressured. I love my Forrester.
Sophia has a top-notch communication and very knowledgeable. She displayed the true professionalism. Easy to work with.
In for a routine oil change and found out I needed new tires and brakes. Josh was able to fit me in for the next day which was wonderful for my timing and schedule, and it was all ready for me before he predicted!
Great experience. This is the 3rd car I buy from Groove Subaru because the staff makes it a great experience
Agent was pleasant and helpful. Work completed in a timely manner.
Tina Hoffman is a wonderful sales agent. She could not have been more helpful or down to earth. Thank you for all your help!
Everyone was friendly and helpful, I felt like I was important ...that's a good thing.
Excellent service. They found the problem and I had my car back the next day Haley was great about communicating the progress
Great customer service, thorough on explanations and super fast service!