Customer Testimonials

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DealerRater May 23, 2024

Friendly and helpful staff always make me feel comfortable there, my thanks to everyone involved.

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Google May 23, 2024

Great service, as always, at Groove Subaru!

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DealerRater May 23, 2024

I have never had a better experience buying a vehicle than I did with groove

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Google May 23, 2024

(Translated by Google) It was a very good experience and above all because of the good attention of Jonathan V and Andrew who supported me every step of the way, especially the fact that the staff speaks Spanish helps a lot when making a decision, understanding everything 100%. (Original) Fue una experiencia muy buena y sobre todo por la buena atención de Jonathan V y Andrew quienes me apoyaron en cada paso, sobre todo el que el personal hable español ayuda bastante al momento de tomar una decisión entendiendo al 100% todo

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DealerRater May 23, 2024

I was very pleased with the service I received on May 16th. The work that was done was explained well and completed quickly. The waiting area was very nice and the whole experience was pleasant! The car wash was a very nice bonus.

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Google May 23, 2024

Jared, my service advisor, gave me a very comprehensive list of all the work that was done and suggested other services that I might need. He was extremely helpful and friendly throughout the entire process!

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Google May 22, 2024

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Google May 22, 2024

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Google May 22, 2024

Excellent service. They take the time to understand a Customer that is not necessarily up to speed 😊 with all the new features!

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Google May 22, 2024

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Google May 22, 2024

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Google May 22, 2024

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Google May 22, 2024

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Google May 22, 2024

Just an oil change and tire rotation for maintenance. Waited at location while it was done. Completed pretty quickly. Prices are considerably higher than I paid in Pennsylvania a couple years ago.

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Google May 22, 2024

Groove Subaru is great! Take excellent care of their customers and will always choose them for future services/purchasing vehicles

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DealerRater May 22, 2024

Great quick service great quick service great quick service great quick service great quick service

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Google May 22, 2024

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Google May 21, 2024

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Google May 21, 2024

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Google May 21, 2024

Haley and the team are the absolute best.

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Google May 20, 2024

Emmanuel helped me find a great Wilderness Forester. He was super nice, knowledge, laid back, and did a great job listening to my interests and needs in a car. He was great, and great 1st time car buying experience.

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DealerRater May 20, 2024

Customer Service is great and waiting area is available or transportation if needed to from your home.

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Google May 20, 2024

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Google May 20, 2024

Great experience. They were communicative, efficient, answered all my questions, and worked well as a team. I can't recommend them highly enough.

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DealerRater May 20, 2024

Good and quick service, nice to help set up multiple service package and save money for customer

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Google May 19, 2024

We took our Subaru Outback to have an oil change and switch the tires to all season. We can’t say enough about how well everyone is at Groove Subaru. From the front desk people to the ones that worked on our Subaru does a great professional job.There was an oil leak on the spark plugs and a few other urgent repairs we didn’t know about on our 2011 Outback. Our car is in great shape being that old no dents, the interior looks new, car is kept in the garage. They told us exactly what repairs needed on ...

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Google May 19, 2024

Quick, easy, great communication and friendly!

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Google May 19, 2024

This was the smoothest car trade I've ever made. Logan and Grace had everything in place and presented it all in a very understandable, professional manner.

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DealerRater May 19, 2024

I have owned BMWs and Porsches and I receive better service at your dealership than from any of those other dealers and specifically want to point out. Josh is always my service rep and also the original sales guy Jonathan who I would’ve hired if I still had my company, but I sold my company a year ago, you guys have put together a great team

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DealerRater May 19, 2024

Tina at Grove built a rapport on the phone with, I immediately knew I wanted to have buy my 1st new car in year's. When I was ready I finally came in, I was welcomed by a great team of sales professionals. They respected one another, and myself, that I was their to see only Tina. Throughout the entire process after choosing the car I wanted, I noticed something amazing & special about this dealership. They were a true team, and it made the process so much easier, made me feel calm & relaxed...as well as comfortable during ...

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Google May 19, 2024

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Google May 19, 2024

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Google May 19, 2024

Great experiences with this dealership and the service department. They have always been communicative and fair. Everyone has been so professional and kind as well!

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Google May 19, 2024

The staff were friendly, easy going, and not pushy to sell you something. Great inventory of cars. No hassle to test drive a car. They delivered on everythign they promised. I would highly recommend them.

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Google May 19, 2024

Went in for Express Oil Change - service was great - no issues Thank you to the team

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Google May 19, 2024

Friendly staff and incredible service!! I highly recommend!

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Google May 19, 2024

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Google May 19, 2024

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Google May 18, 2024

I had a great experience all around! Service, sales, finance and my tutorial on my beautiful Wilderness Forrester

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Google May 18, 2024

I worked with Jared E when picking out my 2024 legacy and he was amazing!! He was very knowledgeable and made me feel like he wanted me to get what was best for me. Jared didn’t push me or make me feel stupid but was patient and helpful through and through. After I bought the car Jared texted me updates on my title and other processes I needed to complete and was overall the best part of the process besides the car itself.

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Google May 18, 2024

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Google May 18, 2024

I am very happy I chose Groove Subaru to purchase my new Subaru. I looked on line for a couple of months trying to decide which Color and Trim package of the Outback I wanted. I checked the prices of Groove and the other dealers in town, Grooves prices were the lowest. I finally decided what car I wanted and tracked it on their website. The day it came in I messaged them on their website and was directed to a salesman Nick. He located the car and had it prepped to be sold. I filled out the application online ...

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Google May 18, 2024

If you're looking for a car salesman who goes above and beyond, look no further than Calvin! He was incredibly helpful and friendly throughout the entire car buying process. He took the time to understand our needs and budget, and he never pressured us into anything we weren't comfortable with. We truly felt like he had our best interests at heart. Thanks to Calvin, we found the perfect car for our family at a great price. We highly recommend him to anyone looking for a new car!

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DealerRater May 18, 2024

The service was very good and all my objectives were taken care of. I would recommend this dealership

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DealerRater May 18, 2024

The service was fast and met my expectations. Will definitely go back again. Thank you

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Google May 18, 2024

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Google May 18, 2024

Got me in and out in a few hours for an oil change.

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DealerRater May 18, 2024

Haley was great. Excellent communication and made me feel very welcomed. I hope you appreciate how well she takes care of your customers.

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Google May 18, 2024

Dealership repair maintenance personnel were fantastic. Waiting room was very comfortable.

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Google May 18, 2024

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Google May 18, 2024

Jared did a great job!

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DealerRater May 18, 2024

I always receive great and efficient service for my Subaru at Groove Subaru. They have a great service department.

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DealerRater May 18, 2024

I appreciated the courteous, quick, and complete service. I also was glad that there were plenty of appointments available that same day.

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Google May 18, 2024

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DealerRater May 18, 2024

The service was excellent and the communication was especially appreciated. I will bring my car here again.

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Google May 18, 2024

Always courteous, good service. Got in and out faster than I had expected.

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Google May 18, 2024

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Google May 18, 2024

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DealerRater May 17, 2024

Excellent service , there is nothing else to say about it other than what is stated above

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Google May 17, 2024

This dealer was excellent, and easily one of the easiest I've worked with. I just bought a 24 Subaru Crosstrek with help from Emmanuel in Sales and Mai in Finance. Emmanuel was fun to work with, never pushy and could answer all my questions. Mai was friendly and above all thorough. Thank you all!

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Google May 17, 2024

I was in a tough spot. My minivan broke down, and I needed one right away for business purposes. I found the perfect van at Groove Subaru While scouring the Internet and the middle of the night, I sent an email and Arnoldo Vazquez contacted me first thing in the morning. I told him the situation he got the paperwork going which allowed the purchase to go very smooth. Arnoldo was very professional, honest and helpful If I need another vehicle in the future, I will come right back to this dealership and ask for him. We were then directed ...

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DealerRater May 17, 2024

Great service and done quickly. Pleasant and helpful. I also enjoy the snacks in the waiting room. Thanks

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Google May 16, 2024

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Google May 16, 2024

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Google May 16, 2024

If you’re buying a car I highly recommend working with Blake. He really listened to what I wanted in a vehicle and was so well educated about the makes and models that he knew exactly which cars I would like.

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Google May 16, 2024

I came in for an oil change appointment and it was a great experience. I was helped right away, the tech was friendly and kind, and my wait was very reasonable. All in all, one of the best service appointments ever. Great job!

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Google May 16, 2024

I had an absolutely amazing experience at Groove Subaru. I worked with Emmanuel and he was phenomenal. I was very wary of going to a dealership by myself while not being the most well versed in cars and this being my first time buying from a dealership. But Emmanuel was so supportive, explained everything in detail and really helped with making a decision. He definitely took everything I was looking for into account to find me the best match in my price range and to meet my needs. I honestly don't think I'd have been able to make ...

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Google May 15, 2024

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Google May 15, 2024

I had a good experience with Groove

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Google May 15, 2024

Always excellent. Great at communicating and prompt service. Did not expect the work to be completed on the same day.

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Google May 15, 2024

You folks are always easy to deal with and deliver service before anticipated.

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DealerRater May 15, 2024

The dealership was organized, friendly and the express lane did not have a long wait time, which is appreciated.

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Google May 15, 2024

Great and friendly employees

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Google May 15, 2024

Josh and Ian did a great job. Always get excellence service on the suby.

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Google May 15, 2024

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Google May 15, 2024

Worked with easy going sales person who was very helpful and knowledgeable. Looked at various cars on the lot and narrowed down my choices to two vehicles. Took both for a test drive. During test drives, sales person offered many details about the car and was quite friendly, with no pressure. Received informative brochures about both vehicles. Narrowed down to one choice. Discussed pricing options, including my vehicle trade in options. We quickly came to an agreement on pricing which I was comfortable with. Discussed various servicing options, and came to agreement on which option I was comfortable with. All ...

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Google May 15, 2024

I have purchased two cars from groove and I use their service department. The staff is wonderful. Their service department always goes above and beyond.

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Google May 15, 2024

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Google May 15, 2024

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Google May 14, 2024

Jarod did a phenomenal job of communicating the issues with the vehicle, and keeping in touch throughout the maintenance process. They do a wonderful job of taking care of the issues, top to bottom - while making sure the vehicle runs in top condition. Very pleased with the process and will continue to return to groove when i need maintenance, because their techs do a great job of keeping you informed/educated.

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Google May 14, 2024

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Google May 14, 2024

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DealerRater May 14, 2024

The service people are attentive and friendly. The service manager kept me informed throughout the service and the lounge was comfortable and quiet

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DealerRater May 14, 2024

Everyone was very nice and the problem was fixed after we went a second time

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Google May 13, 2024

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Google May 13, 2024

Great experience took care of our Subaru

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Google May 13, 2024

Groove Subaru made it so easy for me to purchase my car at lease end. I had moved to another state and I didn’t need to even be there in person. Everything was done electronically and by phone. I told the salesperson Micah Jenkinson where I needed my payment to be and he made that happen. This is the third time I’ve done car deals with Micah and Groove Subaru. You can trust them (and him) and know they’ve got your back!

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Google May 13, 2024

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Google May 13, 2024

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Google May 12, 2024

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Google May 12, 2024

Adam Wilson is the best! He knows how to take care of his clients start to finish! He didn't have the car I was looking for but made sure to connect me with someone to who could help! He also checked in multiple times to make sure we were being treated like family! Thank you for a great experience! ⭐️⭐️⭐️⭐️⭐️

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Google May 12, 2024

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DealerRater May 12, 2024

Amazing! Haley is a gem. So super helpful and comforting when I was having car troubles. She really made this the best experience it could have been.

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DealerRater May 12, 2024

Josh and everyone working in the service center was great. Fixed my issue very quickly.

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Google May 12, 2024

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DealerRater May 12, 2024

Groove Subaru is a full service dealership that provides excellent service in sales and vehicle maintenance.

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DealerRater May 12, 2024

Dan Cassin was great, as usual (I’ve been a customer for 9 years and counting, always helped by him)! Service center took longer than I thought was necessary, as usual. They’re great if you’re able to leave the car and let them take their time with it, but if you need to hang out and wait for it…just a tire swap took 3 hours

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Google May 11, 2024

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DealerRater May 11, 2024

Sophia and Brett kind of tagged team on my service work . Sophia was on the last of it . She was great . Professional, courteous and responsive .

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DealerRater May 11, 2024

Nicholas was great. The personnel inn the service department have always been great. And the service has been good.

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